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February 17, 2016 · 6:15 am

Calls to VA Veterans Crisis Line forwarded to voicemail; call center lacks quality assurance, policies, and procedures


Report:
Veterans Crisis Line Caller Response
and Quality Assurance Concerns
Canandaigua, New York
Department of Veterans Affairs
Office of Inspector General

Comments Off on Calls to VA Veterans Crisis Line forwarded to voicemail; call center lacks quality assurance, policies, and procedures

Filed under Current Events

← An unaccepted settlement offer or offer of judgment does not moot a plaintiff’s case
Deficits and Debt: Economic Effects and Other Issues →

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